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Why Hosted PBX Phone System is Ideal for Business Communication

With the tremendous growth of technologies and cloud services, enterprises prefer off-premise solutions, especially for communication purposes. One such solution that can flourish your business communication is Hosted PBX.   

The hosted PBX phone system offers multiple benefits, especially for SMBs in terms of scalability, flexibility, cost-effectiveness and many more. So, if you've tired of dealing with the unreliable on-premise phone system, then it's time to switch to cloud-based Hosted PBX. 


Here are the key reasons that define why Hosted PBX is ideal for your businesses:  

Money Saving  

The cost-saving potential of hosted PBX solution is unmatched, and it eliminates the hefty investment costs of handsets, hardware, and servers.   

There is no need to hire an in-house employee to manage the system, as it is operated over the internet and managed by third-party vendors.  

While hosting your communication system in the cloud, your company can save 90% expense on international calling needs.  

Offer Scalability  

Growth in a business is a sign of organizational success. A hosted PBX service scales up with your business needs. The virtual system can be scaled with no time and provide essential services, including additional phone lines, extensions and enhanced call features.   

Customized Call Features  

With a cloud-based hosted PBX phone system, your employees can immediately access tools that can help them collaborate more effectively. This system enables employees to customize features as per their needs. A hosted PBX provider offers a comprehensive range of services, which includes:  

  • Text messaging  
  • Call Monitoring  
  • Call recording  
  • Call Queues  
  • Auto-attendant  
  • Team collaboration tools  
  • Voicemail to email   
  • Unmatched Flexibility   

Hosted PBX offers you and your employees' immense flexibility to work from anywhere. Rather than tied down to an office desk, they can enjoy working from your home with their personal device. This feature also helps them save travel costs and time as well. Hosted PBX enables your workforce to attend their calls from both desk and mobile phones, which ultimately help boost their productivity.  

Why Choose GenesysTel for Hosted PBX Phone System  

GenesysTel is one of the leading telecommunication service providers in Australia. We have a skilled and dedicated team that is always ready to serve you with the best communication solution, including the Avaya PABX telephone system, VoIP phones, and hosted PBX system. Our flexible PBX and PABX systems help manage communication within or outside the organisation and flourish your business.  

Contact our team today to explore more about hosted PBX services. 

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