Your business needs a switch over to Hosted PBX – Here’s all you need to know!

 

Before we understand how to select the best-Hosted PBX, it is important to learn about this service in brief.  

Hosted private branch exchange (hosted PBX) is a telephone exchange system built, managed and delivered by a third-party service provider. Hosted PBX is an IP-based telephony solution provisioned and retrieved entirely through the Internet. It may also be referred to as cloud PBX or hosted voice. 

Companies that use this service, largely handle call routing or switching, at their own location and are responsible for managing all of the PBX equipment and software involved in the virtual PBX service. Hosted PBX services can function over the Public Switched Telephone Network (PSTN) over the Internet (hosted IP PBX via Internet telephony, or VoIP), or over a combination of the two. 

As a leading provider of best Internet service small business Australia, the system provided by GenesysTel is a competitively priced platform, which is fully supported to serve you with crystal clear calls for a better smooth business.  

What is a Traditional PBX? 

With a traditional PBX, your office phone system is connected to a standard phone line. It uses hardwired phone systems to send communication data, and thus your phone would typically rely on copper wiring running in and around the building to make sure everything was connected. 

One of the major challenges of a traditional PBX is the upkeep and maintenance required to care of a complex system. It is not always easy to establish where a problem originates, and this could force you to spend endless time in troubleshooting. 

Hosted PBX and its advantages: 

With this newer technology in place, Hosted PBX, plugs your phone into a modem that uses the internet to send data. You can say goodbye to all the costly infrastructure which is now completely avoidable. 

Servers in data centers are used to host the data stored in the platform that the end user accesses. Generally, each provider has their own platform or user portal they have developed specifically for this use. 

This platform becomes the way that businesses make changes to their features, update or add phone numbers and cancel existing services. It cuts out the need to wait on your provider to do all of these things for you. GenesysTel leads the way to some of the best business broadband deals Australia. As a client, you have an edge as follows: 

• You can make changes immediately 
• You can access phone calls from anywhere 
• Hosted PBX makes it possible to connect a line to your IP Phone, cell phone, home phone or laptop 

• Added flexibility to communication services is one of the many reasons why hosted PBX is growing so quickly with businesses 

Heads Up – What do you need to know before selecting the best Hosted PBX service for you? 

1) Save Costs - Lower your Ownership 

Business today is highly unpredictable – you may witness growth one year and perhaps contraction the next year. Therefore, you need to invest in technologies without having to spend much upfront on the hardware. Unlike the complex traditional phone systems that sit in a closet, Hosted PBX requires very little IT support to administer. 

2) Business Continuity with Automatic Upgrades 

In case your business meets with a fate of natural calamities such as earthquake of fire, you have nothing to worry as far as your data is concerned. Business will go on as usual, since physical box resides in redundant and secure data centers and not on your premises.  

What’s more? With Hosted PBX, there is no box on your premises, so there is no hardware to upgrade in order to take advantage of new features and technologies. Because your service is outsourced, upgrades are provided through software changes automatically in the background. 

3) Focus on you core business 

One of the best ways to stay competitive is to focus on your core business. With more than 15 years of management experience in the telecommunication industry, GenesysTel provides you one of the best broadbands for office in Australia, which is easy yet professional complete telecom solution, one of it’s first kinds in the continent. 

Website: genesystel.com.au